Practical workshops that help students communicate, work well with others and build real-life
skills
for Transition Year, work experience and what comes next.
Benefits for Students, Schools, Colleges and Universities
Jacqueline delivers confidence-building workshops for Transition Year students, older
students and graduates, focusing on communication, self-presentation and social awareness.
Sessions are practical, structured and engaging, helping participants recognise their
strengths, make positive first impressions and communicate with clarity and confidence in
education, work experience and everyday social settings.
More confident students
who can communicate, ask questions and express themselves clearly in class and group
settings
Stronger communication and presentation skills
supporting class participation, transition year projects, presentations and
discussions
Better preparation for work experience
including professional behaviour, basic etiquette, communication skills and
interview readiness
Improved teamwork and collaboration
helping students work respectfully, manage group roles and reduce conflict
Greater emotional intelligence and wellbeing
supporting students to manage pressure, feedback, nerves and social situations more
calmly
Increased cultural awareness and inclusion
encouraging respect for difference, empathy and positive learning culture
Improved digital communication awareness
helping students understand tone, clarity and appropriate behaviour online
Jacqueline with intern Karla Kenny of TUD, Tallaght, working together as part of
a mentoring and work experience initaitve.
Course Overview
An interactive, evidence-based programme that builds practical communication skills for
real-life situations. Designed for Transition Year students, older students and graduates.
The programme builds self-awareness, emotional intelligence, trust and mutual respect,
helping students recognise their strengths and the value they bring. It teaches them to
adapt their communication style to different settings and to develop a strong and authentic
personal presence. Students see that calmness, clarity and confidence are skills that can be
learned and strengthened with practice.
These skills support young people to feel more assured in themselves and more capable in
their interactions in education, the workplace and beyond.
MODULE 1
Etiquette for All
Participants will feel confident leading social and professional
interactions, putting others at ease and leaving a lasting positive
impression.
Module Listing
Greet others with confidence (handshakes, introductions,
first impressions)
Use appropriate eye contact and posture
Read and use body language effectively
Use tone, clarity and positive language
Listen actively and respectfully
Start and sustain simple conversations
Remember names using easy techniques
Present yourself positively
Understand social cues and situational etiquette
Make others feel comfortable and respected
Handle awkward or unexpected situations gracefully
MODULE 2
Cultural Agility
This module helps students understand themselves in new situations and
strengthens their ability to connect with people from different
cultures,
generations and backgrounds. It supports them in building humility,
empathy
and calm adaptability — qualities that help them move through varied
environments with confidence.
Module Listing
Understand and respect cultural differences
Adapt communication styles to diverse settings
Build empathy and active listening skills
Navigate social norms with confidence
Develop humility and openness to new experiences
Connect authentically across cultures
Manage uncertainty and change calmly
MODULE 3
Business Etiquette, Netiquette & Interview Skills
This module strengthens your professional presence in school settings,
work
experience and early employment.
You will learn how to communicate clearly online and in person, and how
to
express yourself with calm confidence
in interviews and formal interactions.
Module Listing
Demonstrate professional behaviour in schools and work
experience
Communicate clearly and appropriately online
Use a professional tone and strong digital etiquette
Meet new people confidently in formal or semi-formal situations
Prepare calmly for interviews and opportunities
Use effective tone, pace, clarity and warmth
Use positive body language to support your message
Present yourself with calmness, maturity and professionalism
MODULE 4
Presentation Skills
This module strengthens your professional presence in school settings,
work
experience and early employment.
You will learn how to communicate clearly online and in person, how to
express yourself with calm confidence
in interviews and formal interactions and leave a strong impression.
Module Listing
Speak up confidently in class and group settings
Present to peers and teachers with ease
Use pace, pitch, pause, power and poise
Manage nerves and stay steady when speaking
Use confident, intentional body language
Communicate clearly under pressure
MODULE 5
Self-Care & Wellbeing
This module helps students strengthen their wellbeing and build
supportive
habits that enhance confidence,
balance and resilience.
Module Listing
The 5 Ways to Wellbeing
Recognising stress early
Grounding and mindfulness tools
Sleep, nutrition and movement basics
Personal grooming and positive presentation
Building routines that support calm and energy
MODULE 6
Dining Etiquette
This practical, hands-on module strengthens confidence in dining and
social
settings
using real table layouts, food and guided practice.
Module Listing
Navigate table settings and dining sequences
Use cutlery correctly and naturally
Demonstrate respectful table etiquette
Dine confidently in formal and informal settings
Engage comfortably in table conversation
MODULE 7
Emotional Intelligence
This reflective module strengthens self-awareness and emotional
understanding,
helping you build respectful, confident relationships.
Module Listing
Understand your emotions
Manage reactions calmly
Build empathy and social awareness
Communicate clearly in challenging moments
Contribute positively in teams and groups
Delivery Options
Format: One or two full-day workshops
Group size: 15 - 20 students
One-to-One Option: Individual sessions also available
